This charming 2-bedroom department is the perfect retreat to create unforgettable memories with your family or friends. Located in the prestigious and safe Aldea Zama, it offers you it's exclusive environment where comfort and serenity come together, discover the beauty of this unique corner and enjoy a vacation full of tranquility and luxury. Book today and live an unforgettable experience!
The best of this accommodation:
• Located in Aldea Zama
• Common areas.
• Private pool & balcony
RULES FOR YOUR STAY:
- The reservation is for registered guests only, no visitors or extra guests or pets are allowed.
- Please respect our quiet hours from 9:00 pm to 9:00 am.
- Please do not smoke inside the property or consume illegal substances.
- The use of loudspeakers is only inside the property, during the day at a moderate volume.
- Bathing suits are mandatory for pool use. Hours of operation are from 8 am to 8 pm.
- We are not allowed to bring food, glass containers or glasses, cigarettes and balloons into the pool area.
- Please do not use the towels to wipe off makeup or suntan lotion.
- The toilets in the area do not support papers inside the bowl and also to take care of the environment we ask you not to throw them or any other object because it can get clogged and contaminate a lot.
- We are not allowed to hang towels or clothes on balconies or windows in view of the neighbors.
- We ask you not to leave garbage in common areas or outside the apartment, if you don't know where to throw the garbage please ask us.
- Respect speed limits where you see them. Normally within condominiums it is 10 km/hr.
❄ Finally, we ask you to help us to take care of our high electricity consumption. Do not leave air conditioners on if you are not at home and when you turn them on please close all doors and windows.
⚠️ IMPORTANT:
- Replacement for lost keys, cards, bracelets, parking cards or towels costs $20 US each.
- For each rule that is not complied with, the condo or the neighborhood committee can charge up to $200 usd penalty or take out or call the police for a police eviction for misbehavior.
- Reservations of 7 nights or more include only 20kw of electricity per night. Excessive consumption will be charged $5 pesos per extra kw. With responsible use this should not be exceeded.
- You have total privacy on the property, however if there is a force majeure case where we have to access the property we will let you know in advance (flooding, leaks, fire, etc).
We handle self check-in. This means that we give you an access code so that you can enter the accommodation at the time you want (within the established hours), in order to facilitate your check-in and to avoid waiting, since we do not have permanent staff working in accommodation. However, we will be aware of anything you need during your stay.
Our goal is to make it easier for you to have the best trip, for that reason we help you book transportation services from the airport, car rentals, tours, restaurants and everything we can help you with, so you can enjoy your trip.
Ask us any questions you have and we will help you resolve them.
* Does not include washer or dryer.
Tulum is a magical and beautiful place, we are a small town becoming a city and despite our great growth, we are still a rural community, we would like to inform you that not all our streets are paved, and there may be a water, electricity or Wi-Fi cut. The published prices take these factors into account and we cannot take any responsibility for this or offer extra refunds as it is out of our control. Thanks for your understanding.